Prices and postage
The Thinking Baby makes every effort to publish and advertise the correct prices for its products. Occasionally we make mistakes and reserve the right to correct pricing information without notice or to cancel orders where the incorrect price has been applied. We will always inform you if your order has been cancelled for this reason

Prices are correct at time of publishing.

It may be necessary to change prices either up or down, from time to time. Any price changes will be confirmed to you at the time of ordering.
All prices quoted on this site are in pounds Sterling, and are given inclusive of any UK applicable vat for that item.
Postage and packing may be charged on some orders, please enquire before placing your order

Postage & delivery
Carriage charges are correct for UK mainland only, UK offshore and overseas rates are additional to those calculated and are available on request.

Payment
Payment for online, telephone and faxed orders must be made in pounds Sterling only by major credit or debit cards as listed: Visa, Delta, Master Card, Switch, Electron, Solo. We can accept payment by PAYPAL.
Copyright, image rights and intellectual property rights

All rights, including copyright, image rights and intellectual property rights, for this website are owned by or licensed to The Thinking Baby Ltd.

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of The Thinking Baby Ltd.

You may not modify, distribute or re-post anything on this website for any purpose.

Safety regulations
All products comply with appropriate safety and consumer regulations. Toys comply with EC Toy Safety Regulations and, where appropriate, carry the CE mark. If a product is recalled for any reason, you will be contacted.

Availability
All items are subject to availability.

Most items can be ordered even if they are currently out of stock (we call this a backorder).
There is no additional delivery charge for backorders.
Backordered items will be delivered to you when they become available.
Backordered items will not delay the delivery of any in-stock items in your order.

Cancellation
You are entitled to cancel your contract if you wish providing you act within 7 working days of receipt of the goods.

if you wish to exercise this right prior to despatch of goods please email info@thethinkingbaby.com
If your order has already been despatched please follow our returns information.

Returns & exchanges
We are sure that you will be delighted with everything you purchase from us, but we also recognise that there will be times you need to return items. You can return items, for a refund or replacement, for any reason, within 7 days of the despatch date.

Your statutory rights are not affected.

Returning by Post
Simply fill out the returns form included in your parcel - letting us know if you'd like a refund or a replacement - and send it back with the item to the address below. Goods must be returned unused and in their original condition.

Returns should be sent to:
THE THINKING BABY LTD
PO BOX 7439
HOOK
Hampshire
RG27 7HS

We will refund or replace your item within 24 hours of receipt but please note that it can take up to 10 days for goods to get to us through the carrier networks.

If you need any help or advice about the best way to return items to us, please contact us by sending an email to info@thethinkingbaby.com